Your AI assistant
on WhatsApp 24/7

Zaina replies to your clients on WhatsApp, books appointments automatically, supports your team, and learns from every conversation. She is in every plan, including the smallest one.

9:41▪▪▪
Z
Zaina · your salon
online
Hi, I'd like to book a haircut for Saturday 🙂9:42
Hi Ms. Yasmin 🌸 Your last cut was a mid-length. Same style this time?9:42
Yes but this time I'd like a caramel balayage ✨9:43
Lovely choice. I have 3 slots on Saturday: · 11 AM with Sara · 2 PM with Sara · 4 PM with Yasmine9:43
2 PM with Sara, perfect9:43
✅ Confirmed. Saturday 2 PM with Sara · Cut + caramel balayage · 55.000 KD. Reminder the day before.9:43
Message

Example conversation — not a real client

FOR YOUR CLIENTS

A client experience that remembers everything.

Your clients book in a few messages, like with a team member — except Zaina remembers every preference.

1

Client memory

Zaina remembers past bookings, preferences and choices of every client. "Same colour as last time?"

2

Smart slot suggestions

Suggests 3 slots matching the client's historical habit, rather than asking "when would you like?"

3

Voice note understanding

Your clients prefer audio? Zaina transcribes it and replies like to a text message.

4

Reactive birthday

On the day, special attention + dedicated offer sent automatically via WhatsApp.

5

Smart upsell

Detects opportunities and suggests a complementary service. "Adding a blowout at −20% with your cut?"

6

Group booking

"I'm coming with my sister" → 2 bookings chained at the same time or consecutive, automatically.

FOR YOU AND YOUR TEAM

Ask anything, at any time.

Your salon data in natural language: bookings, stock, schedules, finances — accessible from your WhatsApp.

1

Morning summary

"9 bookings today, 380.000 KD potential, 1 no-show risk." Evening: honoured / revenue / tomorrow recap.

2

Instant stock

"How many X colourings left?" → Zaina answers from your real-time stock.

3

Team schedules

"Is Sara working Thursday?" / "Who's free tomorrow at 2 PM?" — Zaina answers instantly.

4

Team mode

Your employees also talk to Zaina: schedule, reminders, change requests.

8:32▪▪▪
Z
Zaina · salon assistant
online
Hi Zaina, today's summary?8:30
Hi! Today: · 9 bookings (1 no-show risk) · 380.000 KD potential · 2 new clients. Start 9 AM, end 6 PM.8:30
How many chocolate-brown colourings left?8:31
Current stock: 4 tubes. Low threshold at 3, I'll warn you.8:31
Is Sara working Thursday?8:31
Yes, Sara is on Thursday 10–7. 3 bookings already.8:31
Message

Example conversation — not a real client

14:08▪▪▪
Z
Zaina · your salon
online
Hi, my hair is falling out, what could help?14:05
Hi 🌸 This is beyond my scope. I'll pass it to the salon — Sara will reply to you personally very soon.14:05
⚑ Escalated to owner · Sentiment: health concern
Thank you 🙏14:06
Hi, this is Sara from the salon 🌸 For your situation I recommend an in-salon diagnosis. Free appointment tomorrow at 11 AM?14:08
Message

Example conversation — not a real client

INTELLIGENCE & SAFETY

Zaina knows when to hand off.

Zaina never improvises when the situation goes beyond her scope. Your clients are always well treated.

1

Confidence threshold

If Zaina isn't 100% sure, she escalates rather than hallucinating. Zero wrong answers to your clients.

2

Sentiment detection

If a client is angry or sad, Zaina escalates to you instead of trying to reply.

3

VIP recognition

Your VIP clients (flagged on their card) don't go through the bot — direct handoff to you.

4

Photo = direct handoff

Client sends a photo of damaged hair? No risky analysis — direct handoff with the photo.

5

Allergen alert

If you flagged an allergy on the client card, Zaina refuses incompatible services or suggests alternatives. She never makes up an allergy on her own.

6

Service compatibility

"Colour + highlights the same day?" — Zaina flags scalp risks and suggests splitting over 2 days.

LEARNING FAQ

The more she works, the more she learns.

Zaina builds her own knowledge base by chatting with you. Every unanswered question becomes saved knowledge.

1

Auto knowledge

Zaina already has access to all your services + options. "Do you do gel-X?" → instant answer without asking.

2

Incremental learning

Zaina doesn't know → escalates to you → you reply → she remembers forever.

3

Dashboard

Dedicated page: review, correct or delete the knowledge base Zaina learned.

4

Multilingual by default

Your clients write in Arabic or English — Zaina detects and replies in the message's language.

10:24▪▪▪
Z
Zaina · learning
online
A client asks: "Do you do henna?" — I don't have the answer, can you help?10:20
Yes, we do. 15.000 KD per session, with Yasmine.10:21
Understood ✓ Saved for next time.10:21
+ Added to the knowledge base
— 3 days later —
(Another client) Do you do henna?15:42
Yes! Henna 15.000 KD with Yasmine. Want to see a slot?15:42
Message

Example conversation — not a real client

9:45▪▪▪
ZAINA
Zaina is ready

She can now talk to your clients on WhatsApp.

Let's go 🌸
You can pause her at any time
GUIDED SETUP

You talk,
Zaina configures herself.

1

Zaina introduces herself on WhatsApp

She writes to you, lists her 30+ capabilities and offers to activate them one by one — in Arabic or English.

2

You enable what speaks to you

VIP escalation, learning FAQ, birthdays, dormant reactivation, quiet mode… you stay in control of everything.

3

She syncs with your salon

Services, hours, team, client history — Zaina reads all that from the app, without you entering anything.

4

You give the green light

From there, Zaina talks to your clients. You stay in command via WhatsApp — pause, adjustments, escalations — at any time.

Ready to delegate your WhatsApp?

Zaina comes with every plan — she is not an upsell you unlock later.

→ See pricing